Refund Policy

CLAIM REFUND

Here is our company’s refund policy. Very quite often our electronic delivered products will not be subjected to refund. That’s why, we provide best quality product that has its best standard for our consumers. But in case, if our consumer asks to refund it for a valid reason, 50% refund would be provided in 14 days by our Billing Team.

TIMIELINE

We value each of our customers and would like to provide you with a positive experience.  If you feel we did not provide an excellent experience, please call us immediately on Toll Free Line (800) 309-8702 and we will gladly answer your concerns. If you were satisfied with our product or service, we need you to rate on the quality of the product or service you have purchased. If you find any defect with the product or service or if you have received a different product, you can send an immediate refund request. This can be done by sending a mail to billing@roidigital.net. “Remember that you have to apply for refund on or before the deadline and no extension of date is applicable”.

PROBLEMS ON WHICH YOU CAN ASK FOR REFUND

  • If it takes a long time to receive product or Services.
  • If you find the Issue has not been resolved.
  • Technician is unable to fix your Problem.
  • Other issues (State the reason)

 

VALIDITY CHECK

Before we proceed with your refund request, we checks for its validity. The significant thing you have to ensure is that, you send us a well grounded in logic reason for your refundable amount. In turn, you will get an acknowledgement from our company stating whether your logic was valid or invalid. If we find it invalid, we are sorry then refunds could not be provided.

Kindly Contact our Toll Free (800) 309-8702 help desk and ask for any clarification. We quickly make a note and try to work your issue within the time frame. If we could not resolve your issue, we will make 100% refunds to you and will let you know as soon as possible.

For valid reasons which are partially valid, we give 50% refund still we were responsible for what we sold.

At last we are sorry for your inconvenience. For further help please contact our toll free 800-309-8702 or follow the instruction given in our website!

ABOUT US
Providing the highest quality technology hardware, software and services for any size business or home user. We love helping companies grow and leverage technology that stays within budget.

MEDIA NETWORKS

CONTACT US

ROI Digital
11721 Whittier Boulevard #307
Whittier, CA. 90601
Phone: (888) 550-2710
Fax: (888) 550-2710
Email: info@roidigital.net

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